Waste Connections - Continuity of Operations in Rollingwood (COVID-19) - March 19, 2020

Waste Connections will be moving to Phase III of their emergency operations plan effective Monday, March 23, 2020.  Operating in Phase III will continue through the month of April 2020, unless otherwise informed.  They have enacted this plan in a proactive response to COVID-19 to ensure continuity of services.

Phase III is detailed below.  While Rollingwood residents do not have the “garbage carts,” they can still participate in this effort by placing everything in their own garbage cans.  Contents outside of the cans will not be collected.   Please continue to place all recyclable items in your recycling cart.  Recyclable items placed outside of the carts will not be collected.  Please read the informative letter from Waste Connections for additional information about how we can help Waste Connections continue to operate during this public health emergency.  Please contact City Hall at 512.327.1838 for questions or additional information.

Phase III: Partial impact to operational coverage as local cases begin to impact availability of operational-essential personnel in the form of prolonged school closures and/or some cases of our own personnel being quarantined.

• All Residential collection services are reduced to “cart only” in order to reduce chance of contact of our personnel with solid waste via manual pickup. Contents outside of container will not be collected to reduce risk of exposure of operational personnel. This includes suspension of collection Residential Bulk & Brush.
• We begin operational triage to prioritize coverage of services most essential to the health and safety of our community partners. Lower priority services are more susceptible to delays or temporary suspension. Prioritization (from low to high) of collections services are deemed as follows:
  • Industrial/Construction Recycle (Lowest Priority
  • Industrial/Construction Trash
  • Commercial (Non-Residential) Recycle
  • Commercial (Non-Residential) Trash
  • Residential Bulk & Brush
  • Residential Recycle
  • Residential Trash (Highest Priority)