City-Wide Electronic Water Meter Project

We are very pleased to report that Rollingwood’s utility meter infrastructure is getting a significant upgrade!

The City has contracted with Ameresco to replace all water meters in the City with electronic meters. The new meters are equipped with advanced metering infrastructure (AMI), which allows the City to automatically and electronically read meters. These readings will also be uploaded to a customer portal which will provide daily information to each customer to view from a secured website.

This replacement project will start on June 3, 2024.

Ameresco/Ratliff Utilities will be conducting the meter replacement work and will be properly identified in trucks and uniforms with safety vests containing the wording “City Meter Installer.”  

Residential meter replacements typically take less than 30 minutes at each location, during which time the water to each home will be shut off. The Ameresco team will not have to come inside your home during this meter installation.  Residential customers will receive a door hanger letting them know when their new meter has been installed.

For more information on this project, please see the Frequently Asked Questions (FAQ) document.

We appreciate your patience as we conduct this important infrastructure upgrade to our city water system.

Badger Electronic Meters and EyeOnWater

Once the city has been transitioned to Badger electronic water meters, customers will have access to a portal with information about their water usage. Powered by Badger Meter in association with the Rollingwood Utility System, EyeOnWater lets customers connect to supported water utility accounts to see how much water is being used and even be alerted to possible leaks on their property. More information to come on this exciting upgrade soon!